Shipping & Return Policy

Shipping Rates and Policies

UPS is the shipper of choice at Wedding Favors of Distinction. All shipping rates are calculated by our shopping cart system. No handling charges are added. Currently we only ship to the United States and Canada.

Please note that UPS does not ship to P.O. Boxes. You will receive a UPS tracking number once your order has shipped.

Most orders are shipped within three to five business days. Personalized orders will take longer to ship.

Wedding Favors of Distinction will make every effort to assist you if you require a rush order. Please note that there will be an additional fee for all rush orders. Please email us with your specific request at custserv@WeddingFavorsofDistinction.com.

Return Policy

We have searched the market for top quality merchandise, however should there be a problem with your order Wedding Favors of Distinction will do everything possible to address your problem.

Damaged Items:

Within 7 days of receiving your order contact us at CustServ@WeddingFavorsofDistiction.com.
Please include your invoice number in the subject box of your email and your name and address in the body of your email along with a brief description of the problem.
We will do all that we can to correct the problem as quickly as possible.

For Returns:

Within 30 days of receiving your order contact us at Returns@WeddingFavorsofDistinction.com for a Return Authoization Code. Orders returned without a Return Authorization Code will not be processed.
Repack all return items in their original shipping container(s).
Include the original shipping invoice (make a copy for your records) with the Return Authorization Code clearly marked.
All returns must be made via UPS and tracking number provided to us to insure a timely refund.
All returned items must be in new, unused and in resaleable condition.
Personalized items are not returnable or refundable.
Shipping and insurance charges are not refundable.
A 15% restocking fee is applied to all returns.